Lee Jae-myung Calls Civil Complaints a Treasure Trove for State Reform

President Lee Jae-myung wrote on X, formerly Twitter, on the 12th that civil complaints are not “annoying tasks to avoid,” but the people’s will that public officials should respect and examine. He described complaints as a treasure trove for state reform and linked the message to the government’s new plan to place conflict mediation officers in each agency. The statement frames complaint handling and conflict coordination not as administrative burdens, but as channels for listening to views from the field. Attention now turns to how agencies will analyze complaints and connect them to institutional improvements. Source: cited from mk.co.kr.